Wednesday, July 15, 2026 | 1–4 PM ET

• 1:00 PM
  Welcome Message + Creating a Culture of Engagement and Growth

  Felicia Hipp, DNP, RN, CPC ·

  Mallory McKeown ·

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  Creating a culture where employees feel engaged, supported and empowered to grow is critical to improving retention, strengthening teams and navigating today’s workforce challenges. In this session, healthcare and human services leaders will gain practical strategies to foster employee engagement, develop adaptable leadership practices and create workplace cultures that support long-term growth, collaboration and accountability.

  
  

  Felicia Hipp, DNP, RN, CPC

  Director of Organizational Culture & Development | Blue Ridge Health

  Felicia Hipp, DNP, RN, CPC, is a strategic leader and exceptional problem solver whose multifaceted background spans more than 20 years of leadership experience. From the front lines of patient care to the executive suite, she has driven innovative solutions that propel organizational growth and success within the healthcare industry. Hipp holds a Doctor of Nursing Practice with a focus on Organizational Leadership, along with a Professional Coaching certification from the Certified Life Coach Institute (CLCI), accredited by the International Coaching Federation (ICF). This powerful combination of clinical expertise, academic achievement, and coaching acumen enables her to cultivate thriving teams, empower leaders, and enhance workplace culture.

  Mallory McKeown

  Enterprise Client Success Manager | Relias

  Mallory McKeown is a healthcare professional dedicated to improving the patient experience. With a background in roles like chaplain and family advocate, McKeown's mission is simplifying healthcare for patients and families. From advisory councils to patient advocacy, she amplifies the patient's voice. At Relias, she redefines the patient-provider relationship, asking vital questions to guide healthcare leaders toward patient-centered changes. Her goal is to revolutionize healthcare by putting patients’ needs first.
• 1:40 PM
  Take Back Time: A Leader’s Framework for Smarter, Streamlined Compliance

  Logan Jamieson ·

  Elizabeth Walsh ·

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  Administrative demands tied to compliance can quickly consume time and resources, pulling leaders away from strategic priorities and affecting team efficiency. This session equips healthcare and human services leaders with a structured, practical framework to assess and optimize their compliance programs without compromising quality or outcomes.

  Logan Jamieson

  Compliance Management Product Specialist | Relias

  Logan Jamieson is a Compliance Management Product Specialist on the Relias Solutions team, where he plays a pivotal role as an internal thought leader for the post-acute care space. With an extensive career spanning over two decades in post-acute care, Jamieson holds a B.S. in gerontology, a B.S. in healthcare management, and a master's in health administration, showcasing a robust educational background. He is a licensed multi-level nursing home administrator and has served as a multi-site senior living IT Network Director. Jamieson is a founding member of the National Center for Pediatric Palliative Care Homes, supporting the development of children's hospice and respite homes nationwide. Previously, he was a product manager for a senior living tech startup, contributing to initiatives to enhance residents' quality of life through innovative technology solutions.

  Elizabeth Walsh

  Services Product Specialist | Relias

  Elizabeth Walsh is a Services Product Specialist at Relias with nine years of experience supporting Professional and Managed Services. A former Director of Professional Services, she brings a deep understanding of the healthcare market and the complex challenges organizations face, along with how Relias solutions and services can help address them. In her current role, she focuses on partnering with customers to solve their greatest challenges and maximize the value they get from their Relias partnership. Outside of work, Walsh enjoys spending time with her two young daughters, who share her love of camping and gardening.
• 2:20 PM
  The First 90 Days: Onboarding That Builds Long-Term Retention and Agility

  Jada Coleman ·

  Bill Hehr ·

  Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB ·

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  Join this live panel discussion featuring leaders from Workday and Relias as they explore how the first 90 days of employment can shape long-term retention, employee engagement, and workforce agility. Through both HR and clinical perspectives, speakers will share practical strategies for creating a structured, skills-focused onboarding experience that helps new hires become confident, productive, and connected more quickly—while laying the foundation for career growth, workforce development, and reduced turnover. 

  Jada Coleman

  Senior Growth Manager | Relias

  Jada Coleman works at the intersection of healthcare leadership, workforce development, and industry education at Relias. She collaborates with subject matter experts, provider organizations, and industry associations to elevate conversations around the trends and strategies shaping the future of healthcare and human services.

  Bill Hehr

  Director, Healthcare Strategy | Workday

  As Director of Healthcare Strategy at Workday, Bill Hehr partners with health systems across the care continuum to transform how they plan, develop, and engage their workforce. He has more than 30 years of experience in HR and healthcare, with a focus on aligning people, process, and technology to improve workforce resilience, retention, and operational performance. At Workday, where he has spent the past 13 years, Hehr helps CHROs, CFOs, and clinical leaders reimagine onboarding, talent development, and internal mobility using data‑driven insights and modern workforce platforms. He plays a key role in shaping Workday’s healthcare strategy, with a particular emphasis on skills‑based workforce models, workforce agility, and the connection between employee experience and quality of care.

  Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB

  VP, Quality | Relias

  Felicia Sadler is the VP of Quality at Relias. She has been a registered nurse for over 35 years and has served in various nursing leadership roles. She is a Certified Professional in Healthcare Quality, a Lean Six Sigma Black Belt in Healthcare, and has served as an examiner for the Tennessee Center for Performance Excellence. She holds a Master of Jurisprudence in Health Law from Loyola Chicago School of Law and a Bachelor of Science in Nursing from South University. Sadler has served as chairperson for the ASHRM (American Society for Healthcare Risk Managers) Education Strategy Committee and ASHRM’s Education Development Task Force. She is an international speaker, having presented at numerous professional conferences. Sadler has published several journal articles, including JNPD, JONA, and Chief Healthcare Executive. Her passion is in transformational/authentic leadership, workforce retention, optimization, and healthcare quality. She assists healthcare organizations across the U.S. with strategies to improve healthcare quality and outcomes, workforce optimization, and organizational performance.  
• 3:00 PM
  Impact Conversations: Leadership Insights Shaping the Future of Care

  Anthony Carter ·

  Nick Seabrook ·

  Norm Devine ·

  Claire Monico ·

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  Join an engaging fireside chat with two of Relias' strategic partners as they share leadership perspectives, discuss emerging industry trends, and explore practical strategies for navigating today's evolving healthcare and human services landscape. 
  

  Anthony Carter

  Director of Practice Improvement | NCMW

  Anthony Carter is a Director at the National Council for Mental Wellbeing, where he leads initiatives focused on advancing the mental health and substance use treatment workforce. Prior to joining the National Council, he served as the data and quality assurance manager for a child welfare services agency based in Maryland, where he was responsible for agency data collection, analysis and reporting of key performance indicators. He started in child welfare as a child protective services social worker investigating child abuse and neglect allegations and is an active licensed clinical social worker (LCSW-C) in Maryland.
  
  

  Nick Seabrook

  Executive Vice President | SimiTree

  Nick Seabrook is Executive Vice President at SimiTree, where he leads Client Development and Strategic Partnerships. A co-founder of BlackTree Healthcare Consulting, he brings over 25 years of experience in home care consulting, helping agencies enhance profitability and reimbursement through revenue cycle improvements, workflow optimization, operational efficiency, and strengthened compliance. Seabrook has served on several industry boards, including the Home Care & Hospice Association of New Jersey, the Association for Home and Hospice Care of North Carolina, and the Pennsylvania Homecare Association. He is also a long-standing member of the HHFMA Advisory Board, where he has contributed to the workgroup committee for over a decade. A frequent speaker at industry conferences, he is recognized as a trusted thought leader in the home care space.

  Norm Devine

  Senior Marketing Manager | Relias

  With over 20 years of experience in healthcare as a marketer, strategist, and award-winning sales executive, Norm Devine brings a wealth of industry expertise to Relias. With a proven track record of performance and innovation, he has a particular passion for driving real impact across the healthcare continuum. Currently serving as the Demand Generation Marketing Manager for Post-Acute with Relias, Devine previously worked with organizations including McKesson, UPMC and UPMC Health Plan, SilverSneakers, CareLinx, and FedEx. He is also an accomplished public speaker and voice-over artist.

  Claire Monico

  VP, Skilled Nursing Facility Market Leader | PointClickCare

  Claire Monico is an experienced SNF market leader with over 26 years of experience in software technologies in the post-acute industry. Experiences implementing EHR systems across the U.S. for large and small providers ensures the aligned understanding for faster on-boarding of clients and greater client satisfaction.  Monico remains engaged in various State Associations as well as with the American Health Care Association (AHCA/NCAL) for ensuring alignment with industry challenges and opportunities.

No CEUs or certificates of participation are provided for this event.